Story: Ducks Quack, Eagles Soa

This story will surely charge you up a bit., No one can make you serve customers well. That's because great service is a choice.
Harvey Mackay, tells a wonderful story about a cab driver that proved this point.

He was waiting in line for a ride at the airport. When a cab pulled up, the first thing Harvey noticed was that the taxi was polished to a bright shine. Smartly dressed in a white shirt, black tie, and freshly pressed black slacks, the cab driver jumped out and rounded the car to open the back passenger door for Harvey .

He handed my friend a laminated card and said: 'I'm Wally, your driver. While I'm loading your bags in the trunk I'd like you to read my mission statement.'

Taken aback, Harvey read the card.

It said: Wally's Mission Statement:
To get my customers to their destination in the quickest, safest and cheapest way possible in a friendly environment.

This blew Harvey away. Especially when he noticed that the inside of the cab matched the outside. Spotlessly clean!

As he slid behind the wheel, Wally said, 'Would you like a cup of coffee? I have a thermos of regular and one of decaf.'

My friend said jokingly, 'No, I'd prefer a soft drink.'

Wally smiled and said, 'No problem. I have a cooler up front with regular and Diet Coke, water and orange juice.'

Almost stuttering, Harvey said, 'I'll take a Diet Coke.'

Handing him his drink, Wally said, 'If you'd like something to read, I have The Wall Street Journal, Time, Sports Illustrated and USA Today.'

As they were pulling away, Wally handed my friend another laminated card, 'These are the stations I get and the music they play, if you'd like to listen to the radio.'

And as if that weren't enough, Wally told Harvey that he had the air conditioning on and asked if the temperature was comfortable for him.

Then he advised Harvey of the best route to his destination for that time of day. He also let him know that he'd be happy to chat and tell him about some of the sights or, if Harvey preferred, to leave him with his own thoughts.

'Tell me, Wally,' my amazed friend asked the driver, 'have you always served customers like this?'

Wally smiled into the rear view mirror. 'No, not always. In fact, it's only been in the last two years. My first five years driving, I  spent most of my time complaining like all the rest of the cabbies do. Then I heard the personal growth guru, Wayne Dyer, on the radio one day.

He had just written a book called You'll See It When You Believe It .
Dyer said that if you get up in the morning expecting to have a bad day, you'll rarely disappoint yourself. He said, 'Stop complaining! Differentiate yourself from your competition. Don't be a duck. Be an eagle. Ducks quack and complain. Eagles soar above the crowd.''

'That hit me right between the eyes,' said Wally. 

'Dyer was really talking about me. I was always quacking and complaining, so I decided to change my attitude and become an eagle. I looked around at the other cabs and their drivers. The cabs were dirty, the drivers were unfriendly, and the customers were unhappy. So I decided to make some changes. I put in a few at a time. When my customers responded well, I did more.'

'I take it that has paid off for you,' Harvey said.

'It sure has,' Wally replied. 'My first year as an eagle, I doubled my income from the previous year. This year I'll probably quadruple it.
You were lucky to get me today. I don't sit at cabstands anymore. My customers call me for appointments on my cell phone or leave a message on my answering machine. If I can't pick them up myself, I get a reliable cabbie friend  to do it and I take a piece of the action.'

Wally was phenomenal. He was running a limo service out of a Yellow Cab. I've probably told that story to more than fifty cab drivers over the years, and only two took the idea and ran with it. Whenever I go to their cities, I give them a call. The rest of the drivers quacked like ducks and told me all the reasons they couldn't do any
of what I was suggesting.

Wally the Cab Driver made a different choice. He decided to stop quacking like ducks and start soaring like eagles.

How about you?

Smile, and the whole world smiles with you... 
Have an eagle day...!!

One day a farmer's donkey fell down into a well. The animal cried piteously for hours as the farmer tried to figure out what to do. Finally, he decided the animal was old, and the well needed to be covered up anyway, it just wasn't worth it to retrieve the donkey.
He invited all his neighbors to come over and help him. They all grabbed a shovel and began to shovel dirt into the well. At first, the donkey realized what was happening and cried horribly.
Then, to everyone's amazement he quieted down. A few shovel loads later, the farmer finally looked down the well. He was astonished at what he saw.
With each shovel of dirt that hit his back, the donkey was doing something amazing. He would shake it off and take a step up.
As the farmer's neighbors continued to shovel dirt on top of the animal, he would shake it off and take a step up.
Pretty soon, everyone was amazed as the donkey stepped up over the edge of the well and happily trotted off!

MORAL :
Life is going to shovel dirt on you, all kinds of dirt. The trick to getting out of the well is to shake it off and take a step up. Each of our troubles is a stepping stone. We can get out of the deepest wells just by not stopping, never giving up!
Shake it off and take a step up. 

Remember these simple rules to be happy
1. Free your heart from hatred-Forgive.
2. Free your mind from worries-Most never happens.

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smile and close this post
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Source: https://m.facebook.com/story.php?story_fbid=10204160504276206&id=1334212326

Srilankan Cricketer Marvan Atapatu Inspiring Life Story.

It’s a story that Harsha Bhogle, India’s most loved cricket commentator, loves to tell, over and over again. Making his debut in Test cricket for Sri Lanka, Marvan scored a duck in his first innings. And again, in his second innings.
They dropped him. So he went back to the nets for more practice. More first-class cricket. More runs. Waiting for that elusive call. And after twenty-one months, he got a second chance.
This time, he tried harder. His scores: 0 in the first innings, 1 in the second Dropped again, he went back to the grind. And scored tonnes of runs in first-class cricket. Runs that seemed inadequate to erase the painful memories of the Test failures. Well, seventeen months later, opportunity knocked yet again. Marvan got to bat in both innings of the Test. His scores: 0 and 0. Phew!
Back to the grind. Would the selectors ever give him another chance? They said he lacked big-match temperament. His technique wasn’t good enough at the highest level. Undaunted, Marvan kept trying.
Three years later, he got another chance. This time, he made runs. He came good. And in an illustrious career thereafter, Marvan went on to score over 5000 runs for Sri Lanka. That included sixteen centuries and six double hundreds. And he went on to captain his country. All this despite taking over six years to score his second run in Test cricket. Wow! What a guy!
How many of us can handle failure as well as he did? Six years of trying, and failing. He must have been tempted to pursue another career. Change his sport perhaps. Play county cricket. Or, oh well, just give up. But he didn’t. And that made the difference.
We all hear stories of talented people who gave up before their potential was realized. People who changed jobs and careers when success seemed elusive.
The next time you are staring at possible failure or rejection, think of Marvan. And remember this: If you don’t give up, if you believe in yourself, if you stay the course, the run will eventually come. What more you could even become captain some day.
NEVER GIVE UP!
NEVER, NEVER GIVE UP !!

We all want to do remarkable things, and lead remarkable lives.

No one wants to spend the day engaged in mundane productivity in pursuit of a meaningless consumer existence. Certainly not you, right?

So why do we find it so hard to break out of our rut and do truly innovative things?

Because it’s hard. Because it often requires us to significantly alter our perspectives and step outside our comfort zones. It’s almost like becoming another person.

At its core, Fight Club is about living the life you truly want to live, and the hard path to getting there. Tyler helps the story’s nameless hero (usually referred to as Jack) down that path to enlightenment, so maybe what Tyler says can help the rest of us as well.

Luckily, Tyler says a lot of things that apply directly to innovative action. Here are his 8 rules for creative people to live by.

Tyler’s First Rule of Innovation:

“No fear. No distractions. The ability to let that which does not matter truly slide.”

Tyler’s Second Rule of Innovation:

“No fear! No distractions! The ability to let that which does not matter truly slide!”

Seriously. Don’t break the first two rules.

Tyler’s Third Rule of Innovation:

“I say never be complete, I say stop being perfect, I say let’s evolve, let the chips fall where they may.”

Let’s face it, when we break Tyler’s first two rules of innovation and distract ourselves with foolish productivity, it’s often because we’re afraid (which also violates Tyler’s first two rules). We’re afraid of failure, ridicule, risk, mediocrity, and perhaps even success itself.

If you’re going to evolve and grow as a creative person, you’re going to make mistakes. In fact, you should start making twice as many mistakes as soon as possible if you want to have an innovative breakthrough.

Make mistakes and let the chips fall where they may. You might like the landing.

Tyler’s Fourth Rule of Innovation:

“It’s only after we’ve lost everything that we’re free to do anything.”

Oh, yeah… don’t be afraid to make big mistakes. More importantly, don’t worry about everything going according to plan. In fact, if everything’s going according to plan, there’s a good chance nothing remarkable is getting done.

They say life is what happens while you’re making other plans.Innovation is what happens when you recognize when to change the plan and perhaps the entire game. Maybe your initial plan falls apart, or maybe you simply need to throw the current plan away.

Don’t let the plan restrict the freedom to have a game-changing idea, and act on it, at any time. Losing everything may be the best thing that ever happens to you.

Tyler’s Fifth Rule of Innovation:

“You’re not your job. You’re not how much money you have in the bank. You’re not the car you drive. You’re not the contents of your wallet. You’re not your fucking khakis.”

When we talk about fear, risk, mistakes, and losing it all, what are we really afraid of? Are we defined by the stuff we own, or would we prefer to be defined by what we accomplish and create for the world?

I’m not saying give all your stuff away or take foolish risks that harm your family or yourself. I’m saying don’t let the stuff you own start to own you to the point that you can’t live the life you want to live and do the things you want to do.

Tyler’s Sixth Rule of Innovation:

“People do it everyday, they talk to themselves… they see themselves as they’d like to be, they don’t have the courage you have, to just run with it.”

I bet you’ve got a great idea right now, bouncing around in your head. What are you going to do with it?

Be what you’d like to be, and do what you’d like to do… it really is that simple. Having the courage to just run with it is the difference between a fulfilling life and a life full of regret.

Tyler’s Seventh Rule of Innovation:

“Sticking feathers up your butt does not make you a chicken.”

On the other hand, wearing black hipster clothing and hanging in cafes smoking Gaulloises cigarettes does not make you creative. Buying a MacBook Pro and an iPhone doesn’t get it done either.

Creativity and innovation are mainly about hard work. It’s about constantly coming up with ideas and thinking through problems instead of vegging out. And it’s about taking action, plain and simple.

Tyler’s Eighth Rule of Innovation:

“This is your life, and it’s ending one minute at a time.”

First, you have to know, not fear, know that someday you are going to die. Until you know that, you have no sense of urgency. You think you have all the time in the world to do amazing things, but you may not live to see that particular someday.

Source: http://lateralaction.com/articles/tyler-durden-innovation

We buy things we don’t need, to impress people we don’t like.

It’s only after we’ve lost everything that we’re free to do anything.

I say never be complete, I say stop being perfect, I say let… lets evolve, let the chips fall were they may.

You’re not your job. You’re not how much money you have in the bank. You’re not the car you drive. You’re not the contents of your wallets. You’re not your khakis. You’re the all-singing, all-dancing crap of the world.

On a long enough timeline, the survival rate for everyone drop to zero.

The things you own end up owning you.

This is your life and it’s ending one minute at a time.

We hope that you’re inspired by Tyler Durden. You should Stop caring about your material possessions and screw your fears and start working on things which are important to you because ‘This is your life and it’s ending one minute at time.’ 

An interviewer said to a famous writer "How do you deal with the negative opinions recently held by some people about you?" 
The writer smiled and said "When I was in high school and spent most of my time reading and writing, people said that I should quit such 'ridiculous' hobbies and focus only on my studies. When I studied literature in college, people said that I was 'stupid' to pick such a stream and would never earn a living. I didn't have enough money when I started out writing which required me to borrow money from my family or friends, so people called me 'cheap'. I spent hours reading and writing at home, so I was called 'lazy' while my friends went out to party or watch a new movie.
When I started doing somewhat better and no longer needed to borrow, people called me 'egoistic'. When some of my articles got published in newspapers and magazines, people called me 'lucky'. Then my first book was published, I was paid enough to live a decent life, so people said that it was 'unfair' since all I had was an in-born talent'. When I finally started earning more than enough and giving donations, people called me a 'show-off'.
What I've learned from all of this is that there are two ways to live:
"you can either live like the way others want you to or YOU CAN LIVE LIKE THE WAY YOU WANT TO".
Work hard to achieve your dreams & care for only those who care for you.

Source: quora